Empathy Works Both Ways
Empathy is an interesting thing. I’ve always felt like I have a bit too much of it. I empathize easily with someone in pain, and I’ll spend a good chunk of time trying to figure out how to help them. If I can’t, I feel bad about it.
For a long time, I thought of this as a trait that mostly benefited other people and mildly cost me, all that energy spent trying to solve problems that weren’t mine, followed by guilt whenever I couldn’t fix them.
Recently I had a bit of a rethink. Empathy has actually been helping me more than I realized. Understanding that other people are carrying their own real struggles helps put my own in perspective, and my own problems often start looking a lot smaller by comparison. My life starts looking pretty good. I get happier. Things flow better.
This came up recently while thinking through a hypothetical I sometimes use with clients: two co-parents, newly separated, splitting time with their kids roughly evenly, each trying to rebuild their own life around a new schedule. One of them is stepping back into paid work after years focused on the kids, and she’s scared her kids will feel abandoned and that she’ll miss them on the weeks they’re gone. The other is taking on a much bigger share of hands-on parenting than before, and he’s stuck on the fact that he’s still paying support while doing more parenting than he ever has.
In a conversation like that, it’s easy to watch two people get more and more entrenched in their own position, each one certain they’ve drawn the short straw; each one stops actually hearing the other. Once people get to comparing whose situation is worse, they’ve usually stopped listening entirely.
Watching a dynamic like that, what strikes me is how much unseen fear is actually shared between them. Both people are stepping into something new. Both are afraid of what they’re about to lose. If either one could actually see that the other person’s fear is just as real as their own, they’d probably stop spending all their energy defending their own hurt and start being curious about the other person’s instead.
That’s what real collaboration looks like when it happens naturally. And it comes from exactly one place: empathy for the person on the other side of the table.
Sometimes the gap is too wide in the moment, the dislike too fresh, the fear too loud. In those cases, the best move is usually just a break. Time and distance, given enough of it, tend to let a little natural empathy creep back in on its own.
